Terms and use of this website

Access to and use of this website on any of the domains owned by the Company including and not limited to this website is provided by Best Western, The Queen Hotel (“the Company") and is subject to the following terms:

The following terminology applies to these terms and conditions, privacy and confidentiality statement, disclaimer notice and any or all agreements: “client”, “you” and “your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “our”, “ourselves”, “we” and “us” refers to our Company. “Party”, “parties”, or “us” refers to both the client and ourselves, or either the client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation, and/or, he/she, or they, are taken as interchangeable and therefore as referring to the same. The laws of England and Wales govern these terms and conditions. By accessing this Website [and using our service/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out here), then the invalid or unenforceable provision will be served from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these terms and conditions any agreement, or failure to exercise any option to terminate, shall not be construed as wavier of such provision and shall not affect the validity of these terms and conditions or of any agreement or any part thereof, or the right thereafter to enforce each and every provision. These terms and condition shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representative of the Company. 

Our Website uses cookies for analytical purposes to help us improve the web experience. By using our site, you are agreeing to these cookies being sent to your browser and stored on your machine. The cookies themselves are harmless and contain anonymous usage date and no personal information is transferred or stored. Some of our affiliate partners may also use cookies. Our cookies are used by Google Analytics. We feel that our Website uses cookies which comply with the EU/ICO directive set out in May 2011, and therefore we do not believe that these cookies need to be disabled to view our site. By viewing our site, you agree and understand that their usage complies with the points above. 

Access to the website
By using this Website, you agree to be legally bound by these terms which shall take effect immediately on your first use of this Website. If you do not agree to be legally bound by all the following terms, please do not access and/or use this Website. The Company may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made to this Website. Your continued use of this Website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

Use of the website and its intellectual property
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website. You may not copy, reproduce, republish, download, post, broadcast, transmit or otherwise use any of the Website content in any way except for your own personal and non-commercial use. The names, images and logos identifying The Company or third parties and their products and services are subject to copyright, design rights, trademarks and other intellectual property rights of The Company. You also agree not to adapt, alter or create derivative work from any of the Website content except for your own personal, non-commercial use. Any other use of the Website content requires the prior written permission from The Company. You agree to use the Website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the Website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the Website. Nothing contained in these terms shall be construed as conferring by implication or otherwise any license or right to use any trademark, patent, design right, copyright or other intellectual property rights of The Company, or any other third party. The Website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.

Linking and third party websites
You may not create a link to any page of this Website without our prior written consent. If you do create a link to a page of this Website, you do so at your own risk and the exclusions and limitations set out here will apply to your use of this website by linking to it. Certain links in this Website may connect to other websites maintained by other parties over whom The Company has no control. The Company makes no representations as to the accuracy or any other aspect of information contained in other websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content of these sites. We therefore encourage our users to be aware when they leave our website, to read the privacy statements of these third party sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.

Disclaimers, limitations and exclusions
The Company does not warrant that functions contained in the Website content will be uninterrupted or error free, that defect will be corrected or that The Company or the server that makes it available are free of viruses of bugs.  Descriptions of functionality and screen shots are provided for general information only and may be derived from a number of products, platforms or versions, all such information is supplied on a non-contractual basis and is subject to change, omission or variation by The Company at the sole discretion of The Company. The information on this Website is provided on an “as is” basis. To the fullest extent permitted by law, this Company excludes all representation and warranties relating to this Website and its contents which is or may be provided by any affiliated or any other third party, including in relation to any inaccuracies or omissions in this Website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this Website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of action or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected. 

Privacy and confidentiality
We are committed to protecting your privacy. We are registered under the Data Protection Act 1998 and as such, any information concerning the client and their respective client records may be passed to third parties. However, client records are regarded as confidential and therefore will not be divulged to any third party other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all client records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue clients with written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. We will not sell, share or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products. 

Availability and communication 
Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this Website or its content is prohibited, including such by framing or similar or any other means, without express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service, you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner however caused. We have several different email addresses for different queries. These and other contact information can be found on our Contact page on our Website or via Company literature or via the Company’s stated telephone, fax or mobile telephone numbers. 

Log files
We use IP addresses to analyse trends, administer the site, track user’s movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additional, for administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission. 

Fore Majeure
Neither party shall be liable to the other for any failure to perform any obligations under any agreement which is due to an event beyond the control of such party including but not limited to any act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any party affected by such event shall forthwith inform the other party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any agreement contained hereon. 

Failure of either party to insist upon strict performance of any provision of this any agreement or the failure of either party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any agreement. No waiver of any of the provisions of this or any agreement shall be effective unless it is expressly stated to be such and signed by both parties. 

Notification of changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changed have been made on our home page an on other key pages on our site. If there are any changes in how we use our site customers’ personal identity information, notification by email or post will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

What's on in Oban?

Coastal connection

Coastal Connection  This local family run business ofers an alternative to the ferries with their fast and comfortable cabined 11 metre RIBs.   Available for private skippered charters, island drop off/pick up service and perhaps best of all fantastic wildlife and castle trips.   Visit website

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Majestic Lines

Majestic Lines The award winning Majestic Line offers the ultimate get away from it all break.  Departing from Oban, the fleet of 3 small but sturdy little vessels offer the some of the best Scottish food, scenery, and hospitality available.  With guest capacities of up to 12 these mini cruise ships can reach the most idyllic spots, and get you close up to nature and amazing wildlife Find out more about the choice of 15 exclusive Scottish cruise itineraries and Private Cruise Charter exploring The Hebrides and the West Coast of Scotland on the company's own website. Visit website

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Sea Life Sanctuary

Looking for things to do in Oban? Visit Oban SEA LIFE Sanctuary to see exciting marine displays, talks & feeding demonstrations. There is also a variety of experiences and boat trips available at the sanctuary such as the 'Seal Feeding Experience' and 'Seal Watching Boat Trips'.  https://www.visitsealife.com/oban/

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The Oban Distillery

The Oban Distillery was founded in 1794 by the brothers John and Hugh Stevenson.  At this time there was no town as such, and the town gradually evolved with the distillery and the arrival of steamers and the trains around 1880. The distillery only has 2 pot stills, which makes it one of the smallest distilleries in Scotland, yet the name of this single malt is held in great regard internationally. The distillery tours are fascinating and include a tasting - not to be missed.  Visit website

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Seafari Sea Tours

Seafari Adventures Seafari Adventures offers exceptional, award winning wildlife and nature boat trips from their base at Easdale just south of Oban. Experience the famous Gulf of Corryvreckan, up close, the home of the World's Third Largest Whirlpool. These thrilling trips will get your pulses racing not only from the sea spray flying up around you as your RIB dances on the waves but also when you see your first Minke Whale, Grey Seal or porpoise or otter, sometimes almost close enough to touch!  Visit Website

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Staffa Tours

Staffa Tours One of the most popular trips with our guests is undoubtedly the Three Islands Tour operated by Staffa Tours in conjunction with Caledonian MacBrayne and departing from Oban.  Reputed to be one of the best day tours in Britain itself, providing a scenic route to Mull, Iona and Staffa. One of the most awe inspiring sights you will encounter has to be 'fingal's cave on the Isle of Staffa. Three features combine to make Fingal's Cave on Staffa perhaps the best known of all caves. The sacred isle of Iona has a long and illustrious history and is well known as being ‘The cradle of Christianity’ in Scotland. While that is without doubt one of the main reasons that a reported 130,000 visitors come to Iona each year, there is much more to the island than that. It is striking to remark that despite the numbers of visitors to the island, the pervading feeling that people leave with is one of peace and restoration. The Isle of Mull is the largest of the Island of Argyll and the third largest in Scotland, with some 300 miles of coastline.  The main town of Tobermory is famed for the cheerful colours of its waterfront buildings and the yachts bobbing in the natural harbour. Tobermory is also well known for being the setting of hit children's TV show Balamory.  The town is recently more known for catching a glimpse of iconic wildlife species; from Golden and White-tailed Eagles and other marine birds soaring the skies to Otters, Dolphins and Porpoise swimming in the harbour. Visit website

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Dunollie Castle

Dunollie Museum, Castle and grounds is just a short distance from the hotel and offers beautiful scenery. Steeped in history, you can explore the grounds and learn all about clan MacDougall before taking a break for tea and cake in Kettle Cafe Kiosk where both indoor and outdoor seating is provided.  Open 1st April - 29th October 2017 Visit Page

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Kind Words

From Our Guests